Nodal Officers for COVID 19 Customer Assistance List
Central Board of Indirect Taxes and Customs (CBIC) has set up a dedicated help desk to handle queries related to COVID-19 related Imports and handhold the trade, industry, and individuals for expeditious customs clearance. As you are aware, the Government of India is committed to ensuring seamless and quick customs clearance of COVID-related imports, so that it reaches the users/beneficiaries in time.
Queries and requests are being received by the Department from various quarters. These relate to the availability of duty exemption benefits, clearance procedures, registration requirements from various ministries, etc. To streamline this process and cater to all the queries and grievances of the trade, a dedicated cell I have been set up by the CBIC.
To handhold the trade relating to clearances, an online form has been created under this URL (https://t.co/IAOQenWwO2) to seek details in a structured format and redress the grievances, at the earliest. For general queries, the users may send an email through [email protected] or call up toll-free number 1800-3010-1000. The requests being received at the help desk will be closely monitored for early resolution.
Download the Nodal Officers for COVID-19 Customer Assistance List PDF using the link given below.
