Six Sigma Tutorial Complete Training and Reference Guide
Six Sigma is a disciplined, statistical-based, data-driven approach and continuous improvement methodology for eliminating defects in a product, process or service. Six Sigma can also be thought of as a measure of process performance with Six Sigma being the goal, based on the defects per million.
Six Sigma is a method that provides organizations tools to improve the capability of their business processes. This increase in performance and decrease in defects and help to eliminate flaws. Thus helps in increase of customer satisfaction and profitability by streamlining operations.
Six Sigma Principles
1) Recognize
2) Define
3) Measure
4) Analyze
5) Improve
6) Control
7) Standardize
8) Integrate
Table of Contents
CHAPTER 1: WHAT IS SIX SIGMA?
CHAPTER 2: SIX SIGMA HISTORY AND APPLICATION
CHAPTER 3: OTHER PROCESS IMPROVEMENT AND QUALITY METHODS
CHAPTER 4: LEAN CONCEPTS
CHAPTER 5: BASIC SIX SIGMA CONCEPTS
CHAPTER 6: APPROACHING THE PROBLEM
CHAPTER 7: WHAT IS A PROCESS?
CHAPTER 8: QUALITY
CHAPTER 9: SELECTING THE RIGHT PROJECTS
CHAPTER 10: BASIC SIX SIGMA TEAM MANAGEMENT
CHAPTER 11: INTRODUCTION TO DMAIC AND DMADV
CHAPTER 12: DEFINE
CHAPTER 13: MEASURE
CHAPTER 14: ANALYZE
CHAPTER 15: IMPROVE
CHAPTER 16: CONTROL
CHAPTER 17: INTERMEDIATE GRAPHICALANALYSIS
CHAPTER 18: NORMAL PROBABILITY DISTRIBUTIONS
CHAPTER 19: CORRELATION AND REGRESSION
CHAPTER 20: NON-NORMAL PROBABILITY DISTRIBUTIONS
CHAPTER 21: HYPOTHESIS TESTING
CHAPTER 22: SAMPLE SIZE
CHAPTER 23: ADVANCED CONTROL CHARTS
CHAPTER 24: APPLYING STATISTICS TO BUSINESS APPLICATIONS THROUGH SIX SIGMA
CHAPTER 25: INTRODUCTION TO MINITAB
CHAPTER 26: GRAPHS AND QUALITY TOOLS IN MINITAB
CHAPTER 27: THE STAT MENU IN MINITAB
CHAPTER 28: ANALYSIS OF VARIANCE (1-WAY ANOVA)
CHAPTER 29: DESIGN OF EXPERIMENTS
CHAPTER 30: INTERACTIONS, MULTI-LEVEL FACTORIALS, AND CREATING EXPERIMENTS
CHAPTER 31: BRAINSTORMING AND PROCESS IMPROVEMENT TOOLS
CHAPTER 32: PROCESS MAPS
CHAPTER 33: VALUE STREAM MAPPING
CHAPTER 34: SIX SIGMA IN HEALTHCARE
CHAPTER 35: SIX SIGMA IN FINANCE
CHAPTER 36: SIX SIGMA IN HOSPITALITY
CHAPTER 37: SIX SIGMA IN HUMAN RESOURCE
CHAPTER 38: SIX SIGMA IN INFORMATION TECHNOLOGY
CHAPTER 39: SIX SIGMA IN ENGINEERING
CHAPTER 40: SIX SIGMA IN FIELD SERVICE
CHAPTER 41: SIX SIGMA IN MARKETING AND SALES
CHAPTER 42: SIX SIGMA IN CUSTOMER SERVICE
CHAPTER 43: SIX SIGMA IN CALL CENTERS
CHAPTER 44: SIX SIGMA IN THE RETAIL INDUSTRY
CHAPTER 45: SIX SIGMA IN ECOMMERCE
CHAPTER 46: SIX SIGMA IN WAREHOUSE
CHAPTER 47: SIX SIGMA IN DISTRIBUTION
CHAPTER 48: SIX SIGMA IN MANUFACTURING
CHAPTER 49: SIX SIGMA IN FOOD SERVICE
CHAPTER 50: SIX SIGMA IN CONSTRUCTION
CHAPTER 51: SIX SIGMA IN MILITARY/DEFENSE
CHAPTER 52: SIX SIGMA IN GOVERNMENT
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