Unlock -1 Guidelines for Hotelsand Other Hospitality Units After Lockdown PDF

To help control the spread of COVID-19, it is essential that all hotels and other hospitality units implement the Unlock -1 guidelines effectively. These guidelines are designed to ensure the safety of both staff and guests. They focus on reducing physical interactions and promoting social distancing while delivering accommodation and tourism services.

Key Arrangements for Hotels

All hotels shall ensure the following arrangements to create a safe environment for guests and staff:

1. There must be a mandatory hand hygiene station (sanitizer dispenser) and thermal screening at the entrance.
2. Entry shall only be permitted for asymptomatic staff and guests.
3. Everyone must wear face covers/masks at all times inside the hotel.
4. Hotel management should deploy adequate staff to manage social distancing protocols effectively.
5. Staff should wear gloves and take additional precautions as needed.
6. Additional care should be taken for employees at higher risk, like older staff and pregnant women, to limit their exposure to the public. Work from home should be facilitated whenever possible.
7. Proper crowd management procedures must be in place, including maintaining distance in parking lots and avoiding large gatherings.
8. If valet parking is available, the staff must wear face covers/masks and gloves. Vehicles should be disinfected thoroughly.
9. Separate entry and exits for guests, staff, and deliveries should be established. A minimum distance of 6 feet should be maintained in queues and inside the hotel.
10. The number of people allowed in elevators should be limited, while encouraging the use of escalators with one person per alternate step.
11. Guests must provide personal details such as travel history and medical conditions along with ID and a self-declaration form at check-in.
12. Posters and other visual media promoting COVID-19 preventive measures should be displayed prominently.
13. Hand sanitizers should be available at the reception for guests to use before and after filling forms, including the A&D register.
14. Hotels must implement contactless processes like QR codes, digital forms, and e-wallet payments for check-in and check-out.
15. Luggage must be disinfected prior to sending it to guest rooms.
16. Guests at higher risk should take extra precautions as advised.
17. Guests should be reminded to avoid visiting containment zones.
18. Precautions regarding handling supplies and inventory within the hotel must be strictly followed, including proper queue management and disinfection.
19. The hotel must provide appropriate personal protective gear like masks, gloves, and sanitizers for both staff and guests.
20. Restaurants must adhere to detailed guidelines for safe operations.

By following these guidelines, hotels can provide a safe and comfortable environment for everyone. For further information, you can download the PDF version of these guidelines.