NHAI 10 Second Fastag Rule / Guidelines PDF

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NHAI 10 Second Fastag Rule / Guidelines

The National Highways Authority of India (NHAI) has introduced fresh guidelines under which toll operators have to ensure the service time per vehicle is not more than ten seconds.

If a four-wheeler vehicle waits more than ten seconds at the toll booth, then they will be exempted from making the tax payment.

The rule is applicable even during peak hours at toll plazas to ensure the smooth passage of vehicles.

NHAI 10-Second Fastag Rule / Guidelines

The new set of guidelines will also ensure seamless flow of traffic at the toll plazas by not allowing vehicles to queue up more than 100 meters. Although in most of the toll plazas, there is no waiting time after mandatory 100% Fastag, even then if there is a queue of waiting for vehicles of more than 100 meters due to some reason, the vehicles will be allowed to pass without paying a toll till the queue comes within 100 meters from the toll booth.

For this purpose, a yellow line at a distance of 100 meters from the toll booth will be marked in each toll lane. This is to inculcate a further sense of accountability in toll plaza operators.

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